Safety Ambassador Hours:

Monday -Thursday: 7 a.m. - 11 p.m.
Friday: 7 a.m. - 11 p.m.
Saturday: 11 a.m. – 11 p.m.

Safety Ambassadors

Safety Ambassadors are on the streets six days per week, providing public safety and helpful information. They work with street level businesses, provide information to visitors, workers and residents as well as report on potential and actual emergencies that require police, fire or EMS resources

Safety Ambassadors increase the number of eyes and ears that can focus on deterring unwanted behaviors such as loitering, panhandling, public intoxication and other quality of life issues.

Safety Ambassadors are highly trained in first aid, safety/police procedures, conflict management and customer relations. They perform functions such as walking and bicycle patrols, public relations checks in downtown businesses, act as safety escorts, answer questions about transit and other downtown amenities, share information with visitors and provide event support.


Request a Safety Escort

Contact the on duty supervisor by cell phone 330-706-7383. Give the time and location for the safety ambassador to meet the person, on the street (give cross streets if possible). The safety ambassador will arrive and wait at the designated location on the street. Ambassadors will wait no longer than 15 minutes, after which they will continue their rounds and a new escort request will have to be made. Once the ambassador meets the person, he/she will escort the person to the entrance of their destination.

Safety Outreach

New communications such as publications, press releases and emails, convey safety messages to Downtown visitors and businesses on topics such as panhandling, personal safety and other emerging issues. DAP staff analyze the safety needs and concerns of different Downtown users and design creative ways to reach each market with critical safety information.

Safety Tips & Literature

Other Safety Initiatives

E-Mail Alert System

An e-mail alert system keeps downtown stakeholders informed. Traffic advisories, breaking news and crime watch reports are sent out as needed to business and property owners, and other who subscribe to the alerts. E-mail to be included in this e-mail alert system.

Automated External Defibrillator (AED) Map

More than 20 Downtown locations have indicated they have AEDs. An automated external defibrillator (AED) is used in cases of life threatening cardiac arrhythmias whichlead to cardiac arrest. A combination of CPR and defibrillation can increase the rate of survival. For every minute that a person in cardiac arrest goes without being successfully treated (by defibrillation), the chance of survival decreases by 7 percent per minute in the first 3 minutes, and decreases by 10 percent per minute as time advances beyond 3 minutes.

Click here for the map.